Terms & Conditions

Welcome to the Adelaide Harvests website www.adelaideharvests.com. This website is owned and operated by Adelaide Harvests Pte Ltd. (“Adelaide Harvests”, “we,” “us,” “our”). This Agreement is a contract between you and Adelaide Harvests Pte Ltd. By using the Adelaide Harvests website, you are bound by This Agreement, our Privacy Policy all disclaimers and terms and conditions that appear elsewhere on our Website.

  • CONTENT
  • CUSTOMER REGISTRATION
  • ORDER, PRICE & PAYMENT
  • DELIVERY
  • CANCELLATION OF ORDERS
  • CONFIDENTIALITY OF TRANSACTIONS
  • USER REVIEWS, COMMENTS, RECIPES AND SUBMISSIONS
  • FORCE MAJEURE
  • MISCELLANEOUS

CONTENT

All reasonable efforts are made to ensure that the information provided on this Website is correct and up-to-date. However, Adelaide Harvests disclaims all implied and/or express warranties and makes no representation as to the accuracy or completeness of any information on the site. Adelaide Harvests takes no responsibility and assumes no liability for the content of the site or for anything posted on or linked to it, including without limitation any mistake, error, omission, infringement, defamation, falsehood, or other material or omission that might offend or otherwise give rise to any claim or complaint.

CUSTOMER REGISTRATION

Customer must register an account in order to make a purchase from the Website. Customer warrants that all information and data provided at the point of registration is accurate, complete and up to date. This is so we can provide the Customer with easy access to order information, view past orders and modify preferences. The Customer shall promptly inform Adelaide Harvests Website if there is a change to this information or data.

In order to make a purchase from this Website, the customer shall nominate a delivery address within the mainland of Singapore. Adelaide Harvests Website shall not be obliged to deliver goods to an area outside the mainland of Singapore.

Orders, Pricing & Payments

All orders made by you shall be deemed to be an offer made by you to purchase the selected product(s) and quantities set out in your order upon these Terms of Use.  All orders shall be subject to acceptance by Adelaide Harvests.  Processing of payment for an order shall not in itself constitute acceptance of the order by Adelaide Harvests, provided that where an order for any product(s) is rejected or cancelled by Adelaide Harvests, any payment made for such order shall be reversed or refunded by Adelaide Harvests in accordance with our prevailing refund policy at such time.

All orders made by you are subject to stock availability.  Adelaide Harvests reserves the right to cancel, amend or reject your order in whole or in part, at any time and without liability or compensation, where any product is out of stock, damaged or spoilt, or unavailable for any other reason.

Adelaide Harvests endeavors to provide you with accurate and up-to-date pricing, product and promotional information.  However, errors may sometimes occur and we do not guarantee that the pricing, images or other product or promotional information provided will be error-free, updated or complete.  You agree that Adelaide Harvests shall not be liable for any errors in the pricing and product or promotional information listed on our Site.  The price to be paid by you shall be based on our prevailing selling price at the time we receive your order, which may or may not be correctly reflected on the Site.

If the actual price of any item ordered by you is higher than that reflected on the Site, App or through our Services, we will inform you and you will be given an option to confirm or cancel your purchase of such item based on the correct price.  By confirming your purchase, you authorize us to charge the additional amounts to you. If you elect to cancel the purchase, we will reverse or refund payment for such item in accordance with our prevailing refund policy at such time.  If we are unable to contact you, we will treat your order in respect of the incorrectly priced item as cancelled.

Where the actual price of any product is dependent on its weight (“Weighed Item”), we will provide an estimate of the price based on indicated weight and our current prevailing rates at the time of checkout.  The actual weight and related price of the Weighed Item will be made known to you at the time of delivery and:

(i) in the event of any shortfall in payment, we reserve the right to charge you for the additional amounts; and

(ii) in the event of any overpayment, we will reverse or refund the excess amounts paid for such item in accordance with our prevailing refund policy at the time of delivery.

(iii) All product prices are shown in Singapore dollars. Prices of products may change from time to time and any promotional discounts or offers may also be withdrawn at any time without notice

By placing your order, you authorize us to transmit information or to obtain information about you from third parties from time to time and this may include verification checks involving your debit or credit card number or credit reports in order to authenticate your identity, to validate your credit card, to obtain an initial credit card authorization, to protect you and us from fraud, and to enable us to arrange delivery of your order to your nominated delivery address.

All our prices are Nett over at Adelaide Harvests website www.adelaideharvests.com and Payment for all orders shall be made in Singapore Dollars.

We accept payment through Paypal only. Kindly note that Paypal currently accepts MasterCard, Visa, credit/debit cards and payment methods accepted by Paypal is subject to change.

DELIVERY

At present, Adelaide Harvests delivers to mainland Singapore, except Jurong Island.

Adelaide Harvests will endeavor to deliver the products to your delivery address selected by you, but does not and cannot guarantee that the specified delivery time frames will be met as there may be factors outside of our control which may result in early or delayed deliveries.  You agree that Adelaide Harvests shall not be liable for any deliveries made outside the delivery time frame.

CANCELLATION OF ORDERS

We shall be entitled to cancel or terminate our obligations to fulfill any order, for any reason whatsoever, even after an order is confirmed by, and paid for by the customer, with or without notice and we shall not be liable to any party for such termination or cancellation. In such event, we shall refund full amount back to the customer.

We will not entertain any cancellations by the customer once the order is confirmed by, and paid for by the customer.

CONFIDENTIALITY OF TRANSACTIONS

We treat all transactions and customers’ particulars with the strictest confidence. Refer to our Privacy Policy for more details.

USER REVIEWS, COMMENTS, RECIPES AND SUBMISSIONS

Adelaide Harvests allows you to submit reviews, comments, recipes and other communications, videos, photos or any other content (“Content”) through Adelaide Harvests website, We welcome such Content as long as the Content submitted by you complies with these Terms & Conditions.

You had agreed that any content that you had submitted, (a) are accurate; (b) will not violate or facilitate the violation of any law or regulation; (c) will not violate any right of a third party, including copyright, trademark, privacy, or publicity rights; (d) will not cause injury to any person or entity; and (e) will not contain, or provide links to, obscene, profane, or threatening language, malware, political campaigning, commercial solicitation, chain letters, mass mailings, any form of “spam”, or any material that could be considered harmful, sexually explicit, indecent, lewd, violent, abusive, or degrading. You will be solely responsible for the Content you submit, and Adelaide Harvests assumes no liability for any Content submitted by you. You had acknowledged and agreed that Adelaide Harvests reserve the right to do any or all of the following, in our sole discretion: (a)monitor Content; (b) alter, remove, or refuse to post or allow to be posted any Content; and/or (c) disclose any Content, and the circumstances surrounding its transmission, to any third party

For any Content you submit, you grant Adelaide Harvests a non-exclusive, sub-licensable, fully paid-up, perpetual, irrevocable, royalty-free, transferable right and license to use, display, perform, transmit, copy, modify, delete, adapt, publish, translate, create derivative works from, sell and distribute such Content and to incorporate the Content into any form, medium, or technology, now known or hereafter developed, throughout the world, all without compensation to you.  For this reason, do not send us any Content that you do not wish to license to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.  In addition, you grant to Adelaide Harvests the right, without any obligation, to include the name provided along with the User Content submitted by you.  We are not responsible for the use or disclosure of any personal information that you voluntarily disclose in connection with any Content you submit.  You represent and warrant that you have all rights necessary for you to grant the licenses granted in this section. You further irrevocably waive any “moral rights” or other rights with respect to attribution of authorship or integrity of materials regarding Content that you may have under any applicable law under any legal theory.

Content is also provided by third party visitors to the Adelaide Harvests website. Please note that visitors to the Adelaide Harvests website may post content that is inaccurate, misleading, or deceptive. Adelaide Harvests neither endorses nor is responsible for any opinion, advice, information, or statements made by third parties. Adelaide Harvests will not be liable for any loss or damage caused by your reliance on such information or materials. The opinions expressed by third parties reflect solely the opinions of the parties who submitted such opinions and may not reflect the opinions of Adelaide Harvests.

FORCE MAJEURE

Adelaide Harvests shall not be liable for failure or delay in performing its obligations hereunder arising by reason of any “Force Majeure” event, which is a circumstance or event beyond the reasonable control of Adelaide Harvests, and which results in Adelaide Harvests being unable to observe or perform on time an obligation under these Terms of Use.  Such circumstance or event shall include, without limitation,  strikes, lockouts, industrial action or labor disputes, riots, civil unrest, war or threat of war, criminal or terrorist acts, government action or regulation, telecommunication or utility failures, power outages, fire, explosion, act of God, storm, flood, natural disasters, epidemic, quarantine restrictions, storage labor lack of skilled labor, shortage of unavailability of product, disruption to supply lines, and general failure or other means of public or private transport, or political interference with the normal operations of any party. Adelaide Harvests shall be excused from such performance to the extent of such prevention.

MISCELLANEOUS

No other terms except as expressly stated in This Agreement, all warranties, conditions and other terms, whether express or implied by status, common law or other wise are hereby excluded to fullest extend permitted by Law.

Adelaide Harvests reserves the right to amend these Terms and Conditions in its sole discretion. Adelaide Harvests may, but does not under take, notify the customer of such changes. It is the Customer’s personal responsibility to review the Terms and Conditions prior to submitting any order. Adelaide Harvests shall have no responsibility to the customer for any changes to the Terms and Conditions prior to the effect of such changes.

If any provision of This Agreement is deduced to be unlawful, invalid or unenforceable, that provision shall be deemed served as where capable the validity and enforceability of the remaining provisions of This Agreement shall not be affected.

This Agreement shall be governed by and construed in accordance with the laws of Singapore and both parties hereby submit to the exclusive jurisdiction of the courts of Singapore.

This website is owned and operated by Adelaide Harvests Pte Ltd, a Singapore registered company. If you have any queries please contact us at inquiry@adelaideharvests.com.